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Troubleshooting
Problem Possible cause Remedy
Digital Link Plus does not work. a) EURO-AV cable is not fully wired (pin 10 not
wired).
b) Some recorders can only adopt stations
during the initial installation of the TV set.
a) Replace the EURO-AV cable.
b) Restore the recorder to the as-delivered
state (see recorder's operating manual).
With Teletext various character sets are
displayed incorrectly.
The wrong character set has been set in the
Teletext menu.
Set the right character set: Select Teletext
menu Settings Character set Standard
or the appropriate character set.
No sound via the external digital audio
amplifier.
a) The external digital audio amplifier does not
support the selected sound format (Dolby
Digital, dts, MPEG).
b) TV set and external digital audio amplifier are
not connected with each other.
a) Set PCM stereo on the DVD player in the
sound selection. For DVB stations on the TV
set switch to stereo in the Status display
(END) – Language/sound (green button).
b) Connect AUDIO DIGITAL OUT from the TV set
to a digital input of the external digital audio
amplifier and select the appropriate input to
this.
The picture of a connected external recorder
is visible but the timer cannot be called.
The device is not registered in the connection
wizard or is connected differently to shown in
the connection diagram.
In the connection wizard (TV menu Connections
New devices/modifications) compare the
connection diagram with the actual installation
and connect as illustrated (page 44).
The picture of a connected external recorder
is visible but the error message no recorder
available is still output.
The device is not registered in the connection
wizard or is connected differently to shown in
the connection diagram.
In the connection wizard (TV menu
Connections
New devices/modifications) compare the
connection diagram with the actual installation
and connect as illustrated (page 44).
Photo on the USB stick is not displayed
correctly in the PhotoViewer or a "?“ appears.
The photo is not available in a displayable
format.
Convert photo file into a standard JPG format
on the PC.
A programmed recording was not made. Recording of analogue stations with VPS data:
The programme to be recorded was not (no longer)
in the programmes offered by the station via
VPS.
Recording of DVB stations with automatic time
control:
The provider deleted the programme from the
EPG data, for example due to a programme
change.
The stations are exclusively responsible for the
transmission of VPS data (for analogue stations)
or for the use of the automatic time control (for
DVB and MHEG-5 stations). The availability of
the appropriate data cannot be guaranteed.
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