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1-12 Notes on Using the Server
USER SUPPORT
Before Asking for Repair, do the following when the NEC Express server appears to fail:
1. Check if the power cord and the cables to other devices are properly connected.
2. See Chapter 6 to find if your problem fits the description. If it does, take the
recommended measure for it.
3. Check if the software required for operation of the NEC Express server is properly
installed.
If the NEC Express server still appears to fail after you have taken the above actions, consult with
your sales agent immediately. Take notes on lamp indications of the server and alarm indications
on the display unit before consultation, which may provide a significant help to your sales agent.