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BEFORE CALLING SERVICE
Please make these simple checks before calling service. These tips may save
you time and money as charges for receiver installation and adjustments of
customer controls are not covered under your warranty.
Symptoms Items to Check and Actions to follow
“Ghost ” or
double image
when using the
tuner
*This may be caused by an obstruction to the antenna due to
high rise buildings or hills. Using a highly directional antenna
may improve the picture
No power
* Check to see if the display’s AC power cord is plugged into
the outlet.
* Unplug the display and after 60 seconds reinsert the plug into
the outlet and power on the display.
No picture
* At the rear of the display make sure the antenna connection
is properly attached.
* Check to see if there is a station broadcast problem by trying
multiple channels.
* Adjust the contrast and brightness settings.
* Check the Closed Caption settings as some text modes may
block the visibility of the images on the display.
Good picture but
no sound
*Increase the VOLUME.
* Conrm that the display is not muted by pressing the MUTE
button on the remote control.
Good sound but
poor color
*Adjust the contrast, color and brightness settings.
Poor picture
*Poor picture quality may occur when an activated S-VHS
camera or camcorder is connected to your display and another
peripheral at the same time. Switch off one of the peripherals.
Snowy picture
and noise when
using the tuner
*Check the antenna connection and signal
Presence of a
horizontal dotted
line
*This may be caused by electrical interference (e.g. hairdryer,
nearby neon lights, etc.)
*Turn off the equipment.
Display not
responding
via the remote
control
* Determine if the batteries are working and replace batteries
if necessary.
*Clean the remote control sensor lens on the display.
*If necessary, utilize the buttons located on the side of the
display.
*Select the TV mode to ensure your remote control is set in the
TV mode.