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Causes
• The power cord is disconnected.
• The main power is set to OFF.
• There is external noise in the computer
circuits of the DVD Player.
• The AC fuse is blown.
• No disc is inserted.
• The region number of the disc does not match
that of the DVD Player.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the disc tray
guide.
• The disc is dirty.
• The parental lock function is activated.
• Copy protection is activated.
• The disc is dirty.
• It is in fast forward or fast reverse playback.
• The DVD Player is in repeat playback mode,
memory playback mode, or random playback
mode, etc.
• The TV is not set to receive the output signals
from the DVD Player.
• The DVD Player is not properly connected.
• The video output circuitry has been switched
off.
• A wrong sound signal conversion method
(Audio Out Select) is selected.
• The TV is not set to receive the output signals
from the DVD Player.
• The DVD Player is not properly connected.
• Power supply fluctuations or other
abnormalities such as static electricity may
interrupt correct operation.
• No batteries are inserted in the remote
controller.
• The batteries are worn out.
• The remote controller is not pointed at the
remote sensor of the DVD Player.
• The remote controller is too far from the DVD
Player.
• The remote controller is not aimed at the other
component.
• The mode selection is incorrect.
• Learning was not successful.
Remedies
• Check the connection of the power cord.
• Turn on the main power.
• Switch off the main power, then switch it on
again. If not recovered, disconnect the power
cord, then connect it again.
• Contact your nearest Onkyo service center.
• Insert a disc. (Check that “DVD,” “VCD,” or
“CD” is lit in the DVD Player’s display).
• See “1. Regional Restriction Codes (Region
Number)” on page 4.
• Check the playable discs.
• Place the disc with the playback side down.
• Place the disc within the proper guide on the
disc tray.
• Eject the disc and clean it.
• Deactivate the parental lock function or
change the parental lock level.
• Connect the DVD Player directly to the TV.
Avoid connecting the DVD Player to the TV
through a VCR.
• Eject the disc and clean it.
• Sometimes a small amount of picture
distortion may appear. This is not a
malfunction.
• Resume normal playback.
• Set the TV to the DVD Player’s input.
• Check the connections to the DVD Player.
• Turn the video circuitry on.
• Check the current sound signal conversion
method, and select the right setting for “Audio
Out Select”. Also refer to “Output Sound
Conversion Table” on page 35.
• Set the TV to the DVD Player’s input.
• Check the connections to the DVD Player.
• Switch off the main power, then switch it on
again. If not recovered, disconnect the power
cord, then connect it again.
• Insert new batteries.
• Replace with new batteries.
• Point the remote controller at the remote
sensor of the DVD Player.
• Operate the remote controller within 5 m (16
feet).
• Aim the remote controller at the component
you wish to operate.
• Check that the mode is correct for the
command you are attempting.
• Reprogram the command into the remote
controller.
Symptoms
The DVD Player doesn’t
switch on.
The DVD Player doesn’t start
playback.
Brightness is unstable or noise
is visible on the playback
picture.
The playback picture is
occasionally distorted.
Playback doesn’t follow the
course of the disc’s programs.
The picture from the DVD
Player doesn’t appear on the
TV screen.
No sound or inaccurate sound
is reproduced.
The buttons on the remote
controller and DVD Player do
not operate.
The buttons on the DVD
Player operate but the buttons
on the remote controller do
not operate.
Learned functions of the
remote controller do not work.
Check the following guide for the possible cause of a problem before contacting service. Refer also to the respective instruction manuals of the
connected components and TV.
Pages
17
17
17
–
20
4
6
20
20
6
52
10
6
–
27-29
10
10
43
35, 48
10-13
17
9
9
9
9
58
58
58
DVD Player
Because the unit contains a microcomputer to provide advanced functions, it may malfunction due to external noise or static electricity. If
this happens, press the POWER switch on the unit and then press it again after about five seconds.
Troubleshooting
Remote Controller
DV-S939(US_E)p61-64.p65 10/2/00, 3:26 PM61