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Symptom Remedy
• Make sure that the AC power cord is securely plugged into the power outlet.
• Make sure that STB is turned on.
• Make sure to point the remote control unit at the remote control sensor.
•You may be too far from STB. Try moving closer.
• Remove any obstacles between the remote control and the remote control
sensor.
• Make sure that the batteries are installed in the correct direction (+ and –).
• The batteries may be depleted. Replace them with new ones.
• Before using the remote control unit to operate, press buttons on the front
panel of STB instead.
• Make sure that the video cable is correctly connected.
• Make sure that video devices (TV or monitor) are turned on.
• Make sure that video devices (TV or monitor) are correctly set to STB video
output channel. Refer to the TV owner’s manual for further information.
• Check the video cable. Either an S-video cable or a standard video cable is
required. Do not connect them at the same time.
• Check the antenna and the antenna cable. There may be damage or
interfering sources.
• Check the antenna and the antenna cable. There may be damage or
interfering sources.
• Check the antenna outside. The antenna may be swaying because of the
wind.
• There may be interfering sources.
• There may be interfering sources.
• Make sure that the clock had been correctly set.
In CLOCK in SETUP menu, you need to set correctly DST, TIME ZONE
and MANUAL.
No power
The STB is not
responding to the remote
control unit
No picture
Picture is not clear
(when receiving analog
signals)
"Snowy" picture
(when receiving analog
signals)
Striped picture or black
and white picture
(when receiving analog
signals)
Blocked noise on picture
(when receiving digital
signals)
No EPG or the provided
information is wrong
Before requesting service for this unit, check the table below for a possible cause of the problem you are
experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and restore
proper operation.
Troubleshooting
ST201UB.qxd 04.3.9 4:04 PM Page 86