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Chapter 8: Troubleshooting
55
Channel tuning problems
Make sure the remote control is set to the correct device
mode ( page 20).
The channel may have been erased from the channel
memory by the Channel Add/Delete feature. Add the
channel to the channel memory ( page 29).
The channel may be blocked by the Channels Block
feature. Unblock the channel ( page 46).
If you are unable to tune digital channels, check the
antenna configuration ( page 28). If you are still
unable to tune digital channels, clear all channels from
the channel list ( page 30) and reprogram channels
into the channel memory ( page 29). If you are still
unable to tune digital channels, use the Reset Factory
Defaults procedure ( page 32). Also see “TV stops
responding to controls” and “Other problems”
( page 53).
Closed caption problems
If the program or video you selected is not closed-
captioned, no captions will display ( page 41).
If text is not available, a black rectangle may appear. If
this happens, turn off the closed caption feature
( page 41).
A closed-caption signal may not display correctly in
the following situations: a) when a videotape has been
dubbed; b) when the signal reception is weak; or c) when
the signal reception is nonstandard ( page 41).
Rating blocking (V-Chip) problems
If you forget your PIN code: While the PIN code
entering screen is displayed, press
four times
within 5 seconds. The PIN code you previously stored
will be cleared ( page 44).
No REGZA-LINK operation
The REGZA-LINK feature is available for Toshiba
REGZA-LINK compatible devices.
Make sure the HDMI cables with the HDMI Logo
(
) are used.
When the connected REGZA-LINK device does not
work correctly after you have changed settings of the
device, turn off your TV and unplug the power cord,
then plug and turn on again.
If several devices are connected, REGZA-LINK feature
may not operate properly.
Read the instruction manual furnished with the
connected REGZA-LINK device.
HDMI problems
For HDMI cables
Make sure to use cables with the HDMI Logo
(
) ( page 15).
For Legacy HDMI source
Some legacy HDMI sources may not work properly
with the latest HDMI TV products, due to new standard
adoption.
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