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RQT6912
Reference
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Consumer Electronics Company,
Division of Matsushita Electric Corporation
of America
One Panasonic Way Secaucus, New Jersey
07094
Panasonic Sales Company, Division of
Matsushita Electric of Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park, Carolina, Puerto
Rico 00985
Panasonic DVD Player/Recorder
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a
defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Sales
Company (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart
below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your
product with new or refurbished parts, or (b) replace it
with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Limited Warranty Limits And Exclusions
This warranty ONLY COVERS failures due to defects in
materials or workmanship, and DOES NOT COVER
normal wear and tear or cosmetic damage. The
warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which
result from accidents, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line
surge, lightning damage, modification, or commercial
use (such as in a hotel, office, restaurant, or other
business), rental use of the product, service by anyone
other than a Factory Servicenter or other Authorized
Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT
AS LISTED UNDER “LIMITED WARRANTY
COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT,
OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. (As examples, this excludes damages for
lost time, travel to and from the servicer, loss of media
or images, data or other recorded content. The items
listed are not exclusive, but are for illustration only.) ALL
EXPRESS AND IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY, ARE
LIMITED TO THE PERIOD OF THE LIMITED
WARRANTY.
Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitations on
how long an implied warranty lasts, so the exclusions
may not apply to you.
This warranty gives you specific legal rights and you
may also have other rights which vary from state to
state. If a problem with this product develops during or
after the warranty period, you may contact your dealer
or Servicenter. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the
warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED
BY THIS LIMITED WARRANTY ARE YOUR
RESPONSIBILITY.
Product or
Part Name
DVD Player
DVD Recorder
Rechargeable
Batteries,
DVD-RAM Disc
(in exchange for
defective item)
Parts
One (1) Year
One (1) Year
Ten (10) Days
Labor
Ninety (90) Days
One (1) Year
Not Applicable
During the “Labor” warranty period there will be no
charge for labor. During the “Parts” warranty period,
there will be no charge for parts. You must carry-in or
mail-in your product during the warranty period. If
non-rechargeable batteries are included, they are not
warranted. This warranty only applies to products
purchased and serviced in the United States or Puerto
Rico. This warranty is extended only to the original
purchaser of a new product which was not sold “as is”.
A purchase receipt or other proof of the original
purchase date is required for warranty service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service in the United States call
1-800-211-PANA (7262) or visit Panasonic Web Site:
http://www.panasonic.com
For assistance in Puerto Rico call Panasonic Sales
Company (787)-750-4300 or fax (787)-768-2910.