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For Your Information
Check the following points once again if you are having trouble with your unit.
If you cannot resolve the problem, please call the Customer Satisfaction Center for
product assistance at 1-800-211-PANA(7262).
To locate an authorized servicenter call toll free 1-800-211-PANA(7262)
or send e-mail to : consumerproducts@panasonic.com.
Before Requesting Service
Power CORRECTION
No power…
• Completely insert Power Plug into an AC outlet.
• Set POWER button to ON.
Monitor CORRECTION
No picture or sound...
• Make sure your antenna system (TV or CABLE), is correctly set. (P.8)
• Completely insert Power Plug into an AC outlet.
• Set POWER button to ON.
Poor picture with normal sound...
• Adjust BRIGHTNESS, SHARPNESS, and PICTURE controls in the SET UP TV
menu. (P.21)
Poor sound with normal picture... • Adjust VOLUME control. (P.14)
Poor TV reception... • Adjust SHARPNESS and PICTURE controls in the SET UP TV menu. (P.21)
No color or poor color... • Adjust TINT and COLOR controls in the SET UP TV menu. (P.21)
Ghost (multiple) images... • Install a directional antenna.
TV programs cannot be
watched...
• Make sure the selected channel is in unit’s memory. (P.10, 11)
Channel cannot be selected... • Only the channel being recorded can be viewed on this unit.
VCR CORRECTION
TV program cannot be
recorded...
• Make sure your antenna system (TV or CABLE), is correctly set. (P.8)
• Make sure cassette record tab is intact. (P.3)
Timer recording cannot be
performed…
• Check that clock is set to current time and date.
• Make sure DSS/CABLE box (if used) is left on and tuned to channel to be
recorded.
• Set recording Start/Stop times correctly. (P.22-23)
• Timer recording may not be performed or continued if a power interruption
of more than 1 minute occurs before or during a Timer Recording, even after
power is restored.
No playback picture, or the
playback picture is noisy or
contains streaks...
• Adjust TRACKING control in either direction. (P.4)
• Try Head Cleaning. (P.4)
VCR cannot be controlled...
• Make sure VCR LOCK is set to off. (P.27)
• Make sure unit is not in a Timer Record operation.
Remote Control CORRECTION
Unit cannot be controlled...
• Aim remote at remote sensor on unit (P.7) so that signal is unobstructed.
• Inspect the remote batteries. (P.3)
• Make sure VCR LOCK is set to off. (P.27)
• Exposing unit remote sensor to direct fl uorescent or outdoor light may cause
signal interference.
ACTION, PROG and FM/TV
buttons cannot be selected...
• Check remote batteries.
Miscellaneous CORRECTION
Video cassette cannot be
inserted...
• Insert the cassette window side up; record tab facing you.
Video cassette cannot be
removed...
• Completely insert Power Plug into an AC outlet.
Tape cannot be ejected or
inserted...
• Try ejecting or inserting the tape again after turning POWER off, then back on.
Video cassette ejects when a
recording is started, or the power
is turned off for timer recording...
• Make sure cassette record tab is intact. (P.3)
In Stop mode, the VCR motor
(CYLINDER) continues to
rotate...
• To enable Quick Play mechanism, the VCR cylinder will rotate for about 3
minutes. This reduces response time from Stop to Play mode and from Play to
Rewind Search mode.
VCR cannot be controlled... •
Make sure VCR LOCK is set to off. (P.
27)