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SmartNode 10200 Series Quick Start Guide 11
B.0 Customer and Technical Support
Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP client
Online support: www.patton.com
E-mail support: support@patton.com—answered within 1 business day
Telephone support:
•
Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to
2200 UTC/GMT)
•
Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 9:00 am to 5:30 pm CET (08:00 to 16:30
UTC/GMT)
Fax: +1 (253) 663-5693 (USA) or +41 (0)31 985 25 26 (Switzerland)