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14 Guarantee Terms
If you bought your equipment from Philips directly, the following shall
apply:
1) Philips undertakes to remedy by repair, free of charge for labour
and replacement parts, any defects in the equipment during a period
of twenty four (24) months from the date of original delivery of the
equipment, where those defects are a result of faulty workmanship.
During this twelve-month guarantee period, the defective equipment
will be repaired free of charge; the customer must however return
the defective equipment in its original package with all accessories at
his/her own expense, to the address given by Philips After Sales
Department, the phone number of which can be found on the
delivery slip. Unless the customer has concluded with Philips a
maintenance contract for the equipment which specifically provides
for repairs to be carried out at the customer's residence, the repairs
will not be carried out on the equipment at the customer's residence.
The following sentence applies to purchases of equipment for the
customer's trade, business or profession.
Except as otherwise expressly provided in this Document and to the
extent permitted by law, Philips makes no representations or
warranties, express or implied, statuette or otherwise, and to such
extent, all terms and conditions implied by law are hereby excluded.
This guarantee does not affect the Customer's statutory rights.
2) Exclusions from Guarantee
Philips shall have no liability under the guarantee in respect of:
• damage, defects breakdown or malfunction due to:
• failure to properly follow the installation process and
instructions for use, or
• an external cause to the equipment (including but not limited
to, lightning, fire, shock or water damage of any nature), or
• modifications made without the written approval of Philips,
or
• a failure or neglect to maintain the equipment or
inappropriate maintenance, or
• unsuitable operating conditions, particularly of temperature
and humidity, or
• repair or maintenance of the equipment by persons not
authorised by Philips,
• the removal and/or destruction of the label positioned on the
fixation screw of the lower plastic cover,
• wear and tear from normal daily use of the equipment and its
accessories,
• damage due to insufficient or bad packaging of equipment when
returned to Philips,
• supply of new versions of software,
• work on any equipment or software modified or added without
the prior written consent of Philips,
• malfunctions not resulting from the Equipment or from software
installed in user workstations for the purpose of use of the
equipment,
• communication problems related to an unsuitable environment,
including:
• problems related to access and/or connection to the Internet
such as interruptions by access networks or malfunction of
the line used by the subscriber or his correspondent,
• transmission faults (for example poor geographical coverage
by radio transmitters, interference or poor line quality),
• the local network fault (wiring, servers, workstations) or the
failure of the transmission network,
• the normal servicing (as defined in the user guide supplied with
the equipment) as well as malfunctioning due to servicing not
being carried out, servicing costs are in any event always borne
by the customer.
* 3.95 pence per minute from all fixed lines, tariff cost effective from 01/09/2009
Note
• In order to apply the guarantee, you should contact your
retailer or Philips helpdesk at 0845 090 0315* or visit
www.philips.co.uk/support
• Proof of purchase will be required. Should any malfunctioning
arise, the retailer or Philips helpdesk will advise you what to
do.
LU_HDTP-8530_UK.book Seite 37 Donnerstag, 28. Juni 2012 4:54 16