Filter
Top Products
38
Data files (JPEG, MP3, WMA) cannot be
played or read.
Ensure that the data file was recorded in •
the UDF, ISO9660 or JOLIET format.
Ensure that the disc does not contain •
more than 9,999 files for DVD, and 999
files for CD.
Ensure that the JPEG file extension is.jpg, •
.JPG, .jpeg or .JPEG.
Ensure that the MP3/WMA file extension •
is .mp3 or .MP3, and .wma or .WMA for
windows Media™ Audio.
DivX video files cannot be played.
Ensure that the DivX video file is •
complete.
Ensure that the file name extension is •
correct.
The contents of the USB flash drive cannot
be read.
The USB flash drive format is not •
compatible with this product.
The maximum size of memory supported •
is 160GB.
‘No entry’ or ‘x’ sign appears on the TV.
The operation is not possible. •
EasyLink feature does not work.
Ensure that this product is connected •
to the Philips brand EasyLink TV and
the[EasyLink]in the menu is set to [On].
Unable to access BD-Live feature.
Check the network connection or ensure •
that the network has been set up.
Clear local storage, internal memory (if •
any) or USB.
Ensure that the BD disc supports BD Live •
feature.
Poor radio reception
Increase the distance between the •
apparatus and your TV or VCR.
Fully extend the FM antenna. •
Connect an outdoor FM antenna instead. •
On the remote control, press • and then
press “731” (numeric buttons) to recover
picture display.
No high-definition video signal on the TV.
Make sure that the disc contains high-•
definition video.
Make sure that the TV supports high-•
definition video.
Sound
No sound or poor sound
Adjust the volume. •
Disconnect the headphones. •
Check that the speakers are connected •
correctly.
Check if the stripped speaker wires are •
clamped.
No sound on HDMI connection.
You may not hear any sound from the •
HDMI output if the connected device
is non-HDCP compliant or only DVI-
compatible.
No secondary audio output for Picture-in-
Picture feature.
When • [Bitstream] under the [HDMI
Audio] or [Digital Audio] menu is
selected, interactive sound like secondary
sound for Picture-in-Picture feature is
muted. Deselect [Bitstream].
Play
Disc cannot be played.
Ensure that the disc is correctly loaded.•
Ensure that this product supports the •
disc (see “Your Blu-ray Micro System” >
“Playable media”).
Ensure that this product supports the •
region code of the DVD or BD.
For DVD±RW or DVD±R, ensure that •
the disc is finalized.
Clean the disc. •
EN