Filter
Top Products
TROUBLESHOOTING
Before calling a technician, please check the following table to see if the below
mentioned symptoms can be diagnosed and fixed.
Symptoms Possible Reasons Correction
No picture, no
sound, and no
indicator light
on
1. The power cord is not plugged
in
2. The power is off
1. Plug the power cord in
2. Turn on the power
No picture, no
sound, but the
green light
indicator
Functions of ON/OFF TIME and
SLEEP have been set
Press【 】to turn on the TV
No picture, no
sound, but the
yellow light
indicator
1.PC is in VGA Mode without any
PC signal input
2.The signal cord is not connected
correctly
1.Press 【 】or input the PC
signal
2.Connect the signal cord
properly
Picture and
sound with
abnormality
1.Contrast, sharpness, and colour
are set improperly
2.Colour system is set improperly
3.Sound system is set improperly
1.Adjust the value of Contrast,
sharpness, and colour
2.Set the Colour System to the
country broadcasting standard
3.Set the Sound System to the
country broadcasting standard
Picture is
spotted or with
snow
Signal source is low-grade or the
signal is in a lower quality
Use the qualified signal cord
Blue
background
No Video signal or the signal cord is
improperly/not connected
Connect the signal cord properly
Picture is
unclear, or
moves or have
black stripes
on horizontal
position in PC
mode
Picture is not well adjusted
Adjust automatically by selecting
Auto Adjust or adjust Clock 、
Phase、H Position and V Position
manually after enter into the PC
Setup menu to solve this problem
PC Picture is
not in the
middle of the
screen
Picture is not well adjusted
Adjust pictures automatically by
resetting H Position、V Position、
Phase and Clock
No sound
No Audio signal or the signal cord is
improperly/not connected
1.Connect the audio signal cord
properly
2.Set the sound system properly
The remote
control does
not work
Batteries are improperly installed or
exhausted
1.Make sure the positive and the
negative polarities are correct.
2.Check if there is loose contact
between the springs and the
batteries.
3.Replace the batteries
16