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Troubleshooting
Symptom What to check
No TFT LCD display Make sure the power is on.
LCD is very bright or dark.
Use the BRIGHT +/- on the control panel to
adjust the brightness.
Colors of picture are faded or
bloomy.
Use the COLOR +/- on the control panel to
adjust the color.
The player does not play discs
or the display shows: no disc.
Make sure a disc is loaded.
Make sure the disc isn’t loaded upside down.
Disc should be clean, not dirty or warped.
Player’s region code should be the same as
region code of DVD disc.
Has water condensation occurred?
If it has, remove the disc. Keep the disc and
the player powered up for about one hour.
No sound.
Make sure the volume is not set to minimum.
Make sure the headphone is not connected.
Make sure the player is not in pause status.
Disc skips and will not continue
to play.
Make sure the player is not in A-B repeat status.
Is the disc dirty or warped?
If so, clean disc or press the GOTO button to
skip to next chapter.
The remote control does not
work.
Make sure there aren’t any obstructions
between the remote and the player.
Make sure you are pointing the remote control at
the player.
Make sure batteries are inserted correctly.
Replace weak batteries.
Other possibilities：
Static or other external interference may cause the player to function abnormally. In this
circumstance unplug the power-supply cord from the outlet and plug it in again to reset
the player so that normal operation can resume. If you are still having problems,
disconnect the power and consult the nearest authorized service center.