Filter
Top Products
RR1 • 15
TROUBLESHOOTING GUIDE
PROBLEM: The green LED doesn’t light up when I aim my remote at it.
SOLUTION: There are a few things that can go wrong here so we will go
through the possibilities in order of there likelihood:
1. You forgot to turn on the power, or your DC adapter isn’t compatible (the
polarity is reversed).
2. You installed the green LED in backwards. Please check the orientation.
We’ve all done it at one time or another!
3. The battery in your remote control is shot. Replace the battery and re-try.
4. It is an ancient remote that has a hammer and chimes inside. Those just
won’t work, this is for IR remotes only.
5. You are trying to relay an IR remote that is modulated at some other fre-
quency than 38 kHz. There are a variety of ranges available, but 38 kHz is
by far the most common. Most consumer components operate at 38 kHz.
The RR1 ONLY works 38 kHz carrier signal remotes.
PROBLEM: The LED lights, but the IR LED seems to have no effect.
SOLUTION: Try swapping the wires on the screw terminal. Either you wired
the IR LED backwards or there is a poor contact. Check the hook-up wire con-
nection on the IR LED end as well, it may be broken or poorly soldered.
PROBLEM: The LED stays constantly lit.
SOLUTION: You have the detector to near to the IR LED. The IR LED will
transmit back to the detector causing the detector to lock on in a feedback
loop. Reposition the IR LED to aim away from the detector or even use some
creative taping to shield one from the other.
PROBLEM: I just can’t make the darn thing work!
SOLUTION: Call Ramsey Support at 1-585-924-4560 and look at the warranty
information at the end of this manual. We are here to help you and we’ll try to
reduce your frustration as much as possible right over the phone. It usually is
something simple. Oh, please count to ten before calling and take a few deep
breaths as well… we like to think happy thoughts in the Tech. Dept. so posi-
tive phone calls keep us continuing on the path to ‘Zen’.