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Other Information Chapter 7 51
Problems with V-Chip/Parental Controls
Rating limits don’t work
You must lock the settings. Go to the Main Menu (press MENU on your remote), select Parental Control,
select Lock Parental Control.
I don’t remember my password and I want to unlock TV
If you forget your password, you can enter the factory default code: 4116.
V-Chip won’t let me watch a program even though it’s not rated as violent.
Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to
View Separately in order to view movies with an NR rating.
What Else Can I Do?
If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your
TV. Note that after a reboot you may need to run your TV through the setup process again. To do a reboot,
unplug the power cord from the wall outlet, power strip, etc. Keep your TV unplugged for about 5 minutes.
Then plug in the TV, turn on the TV, and see if the problem is fixed. If the problem remains, then please click
on the Customer Support Menu at www.rca.com/television for updated FAQs or contact RCA Customer
Support at the support number provided in your Warranty under How To Get Service.