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46 Chapter 5 Other Information
TTE Technology, Inc. (“TTE”) Limited Warranty
All LCD Models
Defects in materials or workmanship to the original owner
•
Ninety (90) days from date of purchase for labor charges. After ninety (90) days, labor charges will be at
owner expense.
•
One (1) year from date of purchase for parts.
•
At TTE’s discretion, pay an Authorized RCA Service Center for both labor charges and parts to repair
your television, or replace your television with a new or refurbished/remanufactured unit. See
•
One (1) year from the date of purchase for labor charges.
•
One (1) year from the date of purchase for parts.
•
At TTE’s discretion, pay an Authorized RCA Service Center for labor charges and parts to repair your
television, or replace your television with a new or refurbished/remanufactured unit. See
• Ninety (90) days from date of purchase for labor charges.
• Ninety (90) days from date of purchase for parts.
What we will do:
• At TTE’s discretion, pay an Authorized RCA Service Center for both labor charges and parts to repair
your television, or replace your television with a refurbished/remanufactured unit. See “How to get
service”
• Call 1-800-951-9582. Please have your unit’s date of purchase and model/serial number ready. The
model/serial number information can be found on the back of your unit.
• A representative will troubleshoot your problem over the phone.
• If it is determined that your unit requires service, the service location will be at the sole discretion of TTE
based upon the TTE Limited Warranty statement.
• At the sole discretion of TTE, television screen sizes 32” and smaller is either consumer carry-in to an
Authorized RCA Service Center or directly exchanged for a new or refurbished/remanufactured unit.
• At the sole discretion of TTE, television screen sizes 33” through 47” is either consumer carry-in to an
Authorized RCA Service Center or directly exchanged for a new or refurbished/remanufacture unit.
• Proof of purchase in the form of a bill of sale or receipted invoice from an Authorized Dealer which is
evidence that the product is within the warranty period must be presented to obtain warranty service.
• Customer instruction. (Your Owner’s Manual describes how to install, adjust, and operate your unit. Any
additional information should be obtained from your dealer.)
• Installation and related adjustments.