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Contents
1 Document revision history.................................................................................................................6
2 What's New in BlackBerry Enterprise Server 5.0 SP4.........................................................................7
3 Overview: BlackBerry Enterprise Server.............................................................................................9
4 BlackBerry Enterprise Server architecture.......................................................................................10
Architecture: BlackBerry Enterprise Server.........................................................................................................................10
Architecture: Remote BlackBerry Collaboration Service......................................................................................................14
Architecture: Remote BlackBerry MDS Connection Service................................................................................................ 16
Architecture: Remote BlackBerry Router............................................................................................................................17
Architecture: Remote BlackBerry Administration Service....................................................................................................19
Architecture: Remote BlackBerry Attachment Service........................................................................................................20
Architecture: BlackBerry Web Desktop Manager................................................................................................................ 22
5 BlackBerry Enterprise Server components and features.................................................................. 24
BlackBerry Administration Service..................................................................................................................................... 24
BlackBerry Configuration Panel..........................................................................................................................................25
BlackBerry Mail Store Service............................................................................................................................................ 25
Database tables in the BlackBerry Configuration Database that store contact information ........................................... 26
Contact information that the BlackBerry Mail Store Service stores in the BlackBerry Configuration Database ...............26
How the BlackBerry Mail Store Service accesses contact information that is stored on the messaging server ............... 27
Configuring the BlackBerry Mail Store Service instance that updates the contact list ................................................... 27
BlackBerry messaging and collaboration services ..............................................................................................................28
BlackBerry Messaging Agent.......................................................................................................................................28
BlackBerry Collaboration Service.................................................................................................................................31
BlackBerry Synchronization Service............................................................................................................................ 34
BlackBerry Attachment Service...................................................................................................................................35
BlackBerry MDS Connection Service..................................................................................................................................36
BlackBerry Applications.....................................................................................................................................................38
BlackBerry Browser Applications.................................................................................................................................38
BlackBerry Java Applications...................................................................................................................................... 38
Managing BlackBerry Java Applications and BlackBerry Device Software........................................................................... 39
BlackBerry device management.........................................................................................................................................40
Controlling third-party applications on BlackBerry devices...........................................................................................40
BlackBerry Policy Service...................................................................................................................................................40
BlackBerry Router............................................................................................................................................................. 41
BlackBerry Web Desktop Manager .................................................................................................................................... 42
Comparison of BlackBerry Web Desktop Manager and BlackBerry Desktop Software features......................................43