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the appropriate location. The BlackBerry device and BlackBerry Enterprise Server do not delete records during the
initial synchronization process.
After the BlackBerry Synchronization Service registers a database for wireless data synchronization, it can no longer be
synchronized or restored using the BlackBerry Desktop Software.
The initial synchronization process is complete when the data on the BlackBerry device and the data on the BlackBerry
Enterprise Server are synchronized. Future changes on the BlackBerry device or BlackBerry Enterprise Server are
synchronized over the wireless network.
If the user changes data on the BlackBerry device or in the organizer application on the user's computer during the initial
synchronization process, the BlackBerry Synchronization Service synchronizes the changes after the initial synchronization
completes.
If the user connects the BlackBerry device to a computer that is running the BlackBerry Device Manager, the initial
synchronization process can occur over the connection to the BlackBerry Router instead of over the wireless network.
Process flow: Synchronizing subsequent changes to
organizer data
1. A user saves a change to the organizer data or BlackBerry device settings (for example, a new AutoText entry) on a
BlackBerry device or in the organizer application on the user's computer.
2. Depending on where the user made the change, the BlackBerry device or the BlackBerry Enterprise Server adds the
change to a changelist and sends the changelist to the
BlackBerry Synchronization Service.
The changelist includes the target database and record information for the organizer application.
3. The BlackBerry Synchronization Service sends a change to organizer data over the wireless network, along with other
entries in the changelist for the user.
Feature and Technical Overview BlackBerry Enterprise Server process flows
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