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Managing a distributed environment for BlackBerry Enterprise Server components ............................................................47
Wireless activation ............................................................................................................................................................ 47
6 BlackBerry Enterprise Solution security...........................................................................................48
Security features of the BlackBerry Enterprise Solution.......................................................................................................49
Encrypting data that the BlackBerry Enterprise Server and a BlackBerry device send to each other ....................................50
Algorithms that the BlackBerry Enterprise Solution uses to encrypt data...................................................................... 50
Extending messaging security to a BlackBerry device ........................................................................................................ 51
Encrypting user data on a locked device.............................................................................................................................51
Encrypting the device transport key on a locked device.......................................................................................................52
Managing device access to the BlackBerry Enterprise Server..............................................................................................52
Using an IT policy to manage BlackBerry Enterprise Solution security................................................................................. 53
Using IT administration commands to protect a lost or stolen device...................................................................................54
7 BlackBerry Enterprise Server high availability..................................................................................56
BlackBerry Enterprise Server high availability in a small-scale environment.........................................................................56
How the BlackBerry Enterprise Server calculates health scores ..........................................................................................57
Conditions for failover to a standby BlackBerry Enterprise Server ....................................................................................... 58
How a primary BlackBerry Enterprise Server self-demotes ................................................................................................. 58
Scenario: What happens after a primary BlackBerry Enterprise Server stops responding..................................................... 59
Scenario: What happens after the health score of a primary BlackBerry Enterprise Server falls below the failover
threshold...........................................................................................................................................................................60
BlackBerry Configuration Database high availability............................................................................................................60
BlackBerry Configuration Database mirroring ............................................................................................................. 61
Scenario: What happens after the principal BlackBerry Configuration Database stops responding................................ 62
High availability in a distributed environment......................................................................................................................63
8
Wi-Fi enabled devices.....................................................................................................................65
Types of Wi-Fi networks .....................................................................................................................................................65
Wireless access points....................................................................................................................................................... 66
Connections that BlackBerry devices make to mobile and Wi-Fi networks........................................................................... 67
Connecting Wi-Fi enabled BlackBerry devices to the BlackBerry Enterprise Server over a Wi-Fi connection.........................68
Direct connections between BlackBerry devices and the BlackBerry Router over an enterprise Wi-Fi network...............68
Wi-Fi connection when a VPN connection or direct connection between BlackBerry devices and the BlackBerry
Router is not possible..................................................................................................................................................69
Priority for connections that BlackBerry devices make over a Wi-Fi network................................................................. 69
BlackBerry services that are available over Wi-Fi connections.............................................................................................70
IEEE 802.11 wireless networking standards that Wi-Fi enabled BlackBerry devices support................................................ 72
Characteristics of the IEEE 802.11a wireless networking standard that Wi-Fi enabled BlackBerry devices support........72
Characteristics of the IEEE 802.11b wireless networking standard that Wi-Fi enabled BlackBerry devices support........73
Characteristics of the IEEE 802.11g wireless networking standard that Wi-Fi enabled BlackBerry devices support........74
Security features of a Wi-Fi enabled device.........................................................................................................................74
9
BlackBerry Enterprise Server process flows.....................................................................................76