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-E36-
TROUBLESHOOTING GUIDE
If you have followed the instructions and are having difficulty operation the unit, locate the SYMPTOM in the left column below. Check
the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
SYMPTOM
No power.
The power is on, but the player does not
work.
No picture.
No sound.
The playback picture is poor.
“ ” appears on the TV screen.
The unit does not start playback.
“No Play” appears on the TV screen.
The disc tray does not open.
The FL display on the unit is dark.
POSSIBLE CAUSE
No power plug connection at the AC wall outlet.
No disc is loaded.
An unplayable disc is loaded.
The TV is not set to receive signal from the player.
The video cable is not connected.
The S-video cable is not connected.
“PROGRESSIVE” mode is set.
The TV is turned off.
The audio cables are not connected.
The audio equipment is turned off.
An unplayable disc is loaded.
The selected function does not operate on the disc
now.
No disc is loaded.
An unplayable disc is loaded.
The disc is loaded with the label side down.
The disc is dirty.
“PARENTAL” is set.
An unplayable disc is loaded.
“PARENTAL” is set.
The disc may not have the correct file or data.
The disc tray may be locked.
The display is set to “Dark”.
CORRECTIVE ACTION
Insert the power plug into the AC wall outlet.
Load a disc.
Load a playable disc. (Check the disc logo, type,
color system and regional code. See page E14.)
Select the correct input function on the TV.
Connect the video cable into the jack.
Connect the video cable into the jack.
Select “INTERLACE” mode. (See page E15.)
Turn on the TV.
Connect the audio cables into the jacks.
Turn on the audio equipment connected with the
audio cable.
Load a playable disc. (Check the disc logo, type,
color system and regional code. See page E14.)
The feature or action cannot be completed at this
time because:
• The feature is not available at the moment.
• The DVD software restricts it.
• The DVD software doesn’t support the feature
(e.g., angles).
Load a disc.
Load a playable disc. (Check the disc logo, type,
color system and regional code. See page E14.)
Load the disc on the disc tray correctly.
Clean the disc or replace it. (See page E14.)
Cancel the parental lock function or change the
rating level. Reset it after play. (See page E34.)
Load a playable disc. (Check the disc logo, type,
color system and regional code. See page E14.)
Cancel the parental lock function or change the
rating level. Reset it after play. (See page E34.)
Load a playable disc.
Press the q button on the unit until “Un-LOC”
appears. (See page E16.)
Reset it to “Normal”. (See page E32.)