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Problem Check these Conditions Try these Solutions Page No.
HDTV turns off
automatically.
●
Check signal (Cable/Ant.) connection.
●
Press POWER key.
●
The sleep timer may have been set.
●
Unplug DTV momentarily.
5, 12
No picture, sound
(Digital Picture).
●
Check antenna/external connections.
●
May be station trouble, NO signal
broadcast.
●
MUTE function may be on.
●
Adjust antenna.
●
Try a different channel.
●
Press RESET key to restart channel
search.
●
Adjust Volume.
5, 13
No Captioning.
●
Check if station is broadcasting a
Closed-Caption signal. Select another
channel.
●
Press CAPTION key to select
Captioning.
21
Cannot customize
Caption.
●
Digital Caption signal not broadcast.
●
Press CAPTION key to select Analog
captioning.
21
Cannot display
picture on a full
screen.
●
Letter Box 16:9 or Pillar Box 4:3 signal
broadcasted.
●
Press PIX SHAPE key to expand or
zoom the image.
13
Pixilation of Digital
image.
●
Press INFO key and check the signal
strength.
●
Turn antenna, install signal booster.
●
Install outdoor Digital antenna.
5, 12
Poor Picture/
Sound (watching
Analog).
●
Check if program is in color.
●
Check antenna/external connections.
●
Color or Tint misadjusted.
●
May be station trouble.
●
MUTE function may be on.
●
Try a different channel.
●
Adjust antenna.
●
Press RESET key to restart channel
search.
●
Adjust Volume.
24 ~ 25
“No Signal”
message appears
on the screen.
●
Check Audio/ Video connections.
●
Check external equipment
connections.
●
Check external equipment setting.
●
Press INPUT key.
●
Switch on external equipment.
●
Set external equipment output con-
nections to match input connections.
9 ~11
Blue screen with
Video1, Video2,
Component2, and
Component3 or
HDMI displayed.
●
Check Audio/ Video connections.
●
Check external equipment
connections.
●
Check external equipment setting.
●
Press INPUT key.
●
Switch on external equipment.
●
Set external equipment output con-
nections to match input connections.
9 ~11
No HDTV Stereo or
SAP sound.
●
Check if station is broadcasting a true
MTS stereo signal or a SAP signal.
●
Press AUDIO key.
13
No UHF, VHF
Channels OK.
●
Cable Channel indicator C should
not
appear next to the channel number.
●
Switch Antenna mode ON. 19
Because of the Quality we build into our product,
very few problems are actual DTV defects. Most prob-
lems only involve simple hookup or setup changes that
can be solved by the customer. Please check the chart
below and try the solutions listed for your problem. If the
problem still persists, before returning your DTV, please
visit our website at www.sanyoctv.com or call us toll
HELPFUL HINTS (Problems/Solutions)
Continued on next page.
27
Need help?
Visit our Web site at www.sanyoctv.com or Call 1-800-877-5032