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573497 Rev B
19
Troubleshooting, Continued
Problem Possible Cause Check and Correct
The remote You may have used Try All Search again (see page
control responds an incorrect code to 10). Keep progressing through
to some of the program the remote the library until you discover
codes but with control. the code that supports all
the wrong result. of your features.
Your device is Your device has not Make a note of the brand,
not found been included in number, description (size, etc.),
during an the All Search and contact your service
All Search. database. provider.
(Unfortunately, many
devices use very
similar remote control
codes. While searching
the library with All
Search, you may
have locked onto a
similar code for which
only some commands
work.)