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Before Calling for Service
Check these items and see if you can correct trouble with a slight adjustment of the controls.
(Dark and Blank Picture)
• When viewing in TEXT mode, if no TEXT broadcast is being received,
the screen may become dark and blank. Should this occur, set the
Closed Caption mode to “OFF”.
For location of the nearest Sharp Authorized Servicers, or to obtain product literature accessories, supplies,
or customer assistance, please call 1-800-BE-SHARP.
Calling for Service
NOTE:
POSSIBLE REMEDY
Try a new channel, if OK, then possible
station trouble.
Is TV plugged in? Power at outlet?
Is TV’s POWER button on?
Is antenna connected to terminal on the
back of the set?
If outside antenna is being used, check
for broken wire.
Check for local interference or external
electrical noise.
Turn off with POWER button and then
turn it on after about a minute.
Adjust COLOR control.
Adjust PICTURE control.
Check external Video/Audio products:
look for loose/broken connection leads.
(Refer to page 32)
Check batteries of Remote Control.
Press CATV/TV Select Switch to TV
position.
Are audio cables connected firmly?
Check the volume level.
Is SPEAKER ON? See page 13.
Change Closed Caption mode to
“OFF”/ Energy Save mode to “OFF”.
Unplug the TV and plug it in again after
two minutes.
PROBLEM
No Playback of VCR and Disk
Player
No Picture or Sound from External
Video/Audio Products
Remote Control Doesn
’t Work
Bars on Screen
Picture Distorted
Picture Rolls Vertically
No Color
Poor Reception on Some Channels
Weak Picture
Lines or Streaks in Picture
Ghosts in Picture
Picture Blurred
Sound OK, Picture Poor
Picture OK, Sound Poor
No Picture or Sound
Dark and Blank Picture
External Electrical Noise Interfering
with TV’s Operation
POSSIBLE REMEDY
Try a new channel, if OK, then possible
station trouble.
Is TV plugged in? Power at outlet?
Is TV’s POWER button on?
Is antenna connected to terminal on the
back of the set?
If outside antenna is being used, check
for broken wire.
Check for local interference or external
electrical noise.
Turn off with POWER button and then
turn it on after about a minute.
Adjust COLOR control.
Adjust PICTURE control.
Check external Video/Audio products:
look for loose/broken connection leads.
(Refer to page 32)
Check batteries of Remote Control.
Press CATV/TV Select Switch to TV
position.
Are audio cables connected firmly?
Check the volume level.
Is SPEAKER ON? See page 13.
Change Closed Caption mode to
“OFF”/ Energy Save mode to “OFF”.
Unplug the TV and plug it in again after
two minutes.
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32-40 25&27NS100/180 1.4 6/1/00, 2:13 PM38