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Please go through this section if you experience
difficulty in operating the DVD remote control.
If you experience any of the following difficulties, use this
troubleshooting guide to help remedy the problem before requesting
repair. Use the troubleshooting guide in the PlayStation®2 console
instruction manual together with this troubleshooting guide.
Should any problem persist, contact our technical support line at
1-800-345-7669 for assistance.
Operation
DVD remote control doesn’t work.
, There is an obstacle between the DVD remote control and the
PlayStation®2 console.
, The distance between the DVD remote control and the console is too
long.
, You are not pointing the DVD remote control toward the IR receiver on
the IR receiver unit connected to the PlayStation®2 console.
, The batteries in the DVD remote control have run out.
, You are using the DVD remote control for another appliance.
, The IR receiver unit is not connected properly to the controller port of
the console.
, The IR receiver on the IR receiver unit is exposed to strong light such
as direct sunlight or the light from a lamp.
, You are playing PlayStation®2 or PlayStation® format software.
Some PlayStation®2 and PlayStation® format software will not function
properly when operated using the buttons on the DVD remote control.
Also, the DVD remote control will not work if you push more than one
button at a time.
, You are trying to play a DVD video without first inserting a memory
card (8MB) (for PlayStation®2) containing the DVD Player into a
MEMORY CARD slot of the PlayStation®2 console.
Another Sony DVD player responded to the DVD remote
control (for PlayStation
®2).
, The DVD remote control (for PlayStation®2) may operate other Sony
DVD players, due to its design.
Troubleshooting