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Basic Operations
Parts Description
Watching TV
Enjoying
Movies/Music/Photos
Using Internet
Services and
Applications
Watching TV with
Friends Far and
Near
Using Other
Devices
Using BRAVIA
Sync Devices
Useful Functions
Connecting to the
Internet
Using Home
Network
Configuring
Various Settings
Troubleshooting
How to Use
Bookmarks
Top Page > Troubleshooting > Picture/Screen Symptoms
Picture/Screen Symptoms
Picture quality is not as good as viewed at the store.
Distorted picture.
No color/Dark picture/color is not correct/Picture is too bright
Dark screen. How to brighten the screen.
Color is not correct. How to adjust the color tone.
There is lag between video and sound.
Screen format/wide mode changes automatically.
Suddenly the picture becomes small.
A black box appears on the screen.
Black bands appear at the edges of the screen.
Demonstration mode appears in the screen.
A notification appears and hides subtitles or other information.
Picture quality is not as good as viewed at the store.
Picture quality depends on the signal content. See the specifications to
display the best possible picture for that signal.
Distorted picture.
Check the antenna/cable connection.
Keep the antenna/cable away from other connecting cables.
When installing an optional device, leave some space between the device
and TV.
Set [Motionflow] to [Standard] or [Off]. (For [Motionflow] compatible models
only.)
Change the current setting of [CineMotion] to another setting.
Set [LNA] to [Off] to improve picture reception. ([LNA] may not be available
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