Sony RM-BR300 Universal Remote User Manual


 
Appendix
Troubleshooting
15
GB
Appendix
Troubleshooting
Before bringing in your unit for service, check the
following as a guide to troubleshoot the problem. If the
problem cannot be corrected, consult with your Sony
dealer.
Symptom Cause Remedy
The power of the unit is not turned on. The AC power adaptor is not connected to the
DC IN 12V jack firmly.
Insert the power cord firmly as far as it will
go.
The AC power cord is not inserted firmly into
the AC power adaptor or the AC outlet.
Insert the power cord firmly as far as it will
go.
The camera cannot be operated with the
unit.
The connection using the VISCA RS-422
connectors is not correctly made.
Check that the connection to the VISCA RS-
422 connectors is correctly made, and the RS-
422 cable is properly connected.
VISCA control setting is not correct. Select the proper setting (RS-232C or RS-
422) with the DIP switch on the unit (page 7).
The communication baud rate setting of the
camera and the unit differ.
Select the communication baud rate, 9,600
bps or 38,400 bps, with the DIP switch on the
unit (page 7) which is selected on the camera.
The unit cannot be operated at all.
Pull out the plug of the power cord from the
AC outlet, then reinsert it into the AC outlet
after a while.