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Troubleshooting
Additional Information
Sound
The sound volume is low. • The sound volume is low on some DVDs. The sound
volume may improve if you set “Audio DRC” to “Wide
Range” (page 59).
Operation
The disc does not play. • The disc is turned over.
• Insert the disc with the playback side facing down on the
disc tray.
• The disc is skewed.
• The player cannot play certain discs (page 7).
• The region code on the DVD does not match the player.
• Moisture has condensed inside the player.
• The player cannot play a recorded disc that is not
correctly finalized (page 7).
• Make sure the TV
/ DVD·VIDEO switch is set correctly.
• Select correctly VIDEO or DVD with SELECT DVD/
VIDEO button.
The MP3 audio track cannot be
played (page 83).
• The DATA CD or DATA DVD is not recorded in the MP3
format that conforms to ISO9660 Level 1/Level 2 or
UDF.
• The MP3 audio track does not have the extension “.MP3.”
• The data is not formatted in MP3 even though it has the
extension “.MP3.”
• The data is not MPEG1 Audio Layer 3 data.
• The player cannot play audio tracks in MP3PRO format.
The JPEG image file cannot be
played.
• The DATA CD or DATA DVD is not recorded in JPEG
format that conforms to ISO9660 Level 1/Level 2 or
UDF.
• The JPEG image file does not have the extension “.JPG”
or “.JPEG.”
• The data is not formatted in JPEG even though it has the
extension “.JPG” or “.JPEG.”
• Length or width of the image is more than 4720 dots.
The title of the MP3 audio album/
track or JPEG image album/file is not
correctly displayed.
• The player can only display numbers and alphabet. Other
characters are displayed as asterisks.
The disc does not start playing from
the beginning.
• Programme play, shuffle play, or repeat play, has been
selected (pages 75, 77, 78).
• Resume play has taken effect (page 31).
The player starts playing the disc
automatically.
• The disc features an auto playback function.
Playback stops automatically. • While playing discs with an auto pause signal, the player
stops playback at the auto pause signal.
You cannot perform some functions
such as stop, search, slow-motion
play, repeat play, shuffle play, or
programme play.
• Depending on the disc, you may not be able to do some
operations. See the operating manual that comes with the
disc.
Symptom Remedy
continued