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Troubleshooting
Should any problem occur with the unit, make
the following checks to determine whether or
not servicing is required. If the problem
persists, consult the nearest Sony dealer.
There is no picture.
•Check the AUX, TV and DVD settings
t when watching TV, set to TV; when
watching video equipment, set to AUX;
when watching DVD, set to DVD.
•Check that the device connected to the
AUDIO/VIDEO INPUT connectors is
connected correctly.
•If there is no picture on the TV screen or
other devices connected to the player,
check that the device is correctly connected
to the OPTICAL OUTPUT connector.
•Try another TV channel; it could be station
trouble.
Poor or no picture.
•Dirty or defective disc.
•The player is installed in the place subject
to severe vibrations.
•Adjust Picture in the PICTURE menu
under TV MENU.
•Adjust Brightness in the BRIGHTNESS
menu under TV MENU.
•Check the antenna and/or cable
connections.
Good picture, no sound
•Press MUTING so that MUTING
disappears from the screen.
•Check your MTS setting. Your TV may be
set to Auto SAP.
No color
•Adjust Color in the COLOR menu under
TV MENU.
Only video noise (snowing) appears on the
screen
•Check the Cable setting in the TV MENU.
•Check the antenna and/or cable
connections.
•Make sure the channel selected is currently
broadcasting.
Dotted lines or stripes
•Adjust the antenna.
Double images or ghosts
•Check your outdoor antenna or call your
cable service.
Cannot receive higher number channels
(UHF) when using an antenna.
•Make sure Cable is set to “OFF” in the TV
MENU.
•Perform Auto Program to add channels
that are not presently in the memory.
Cable stations don't seem to work
•Make sure Cable is set to “ON” in the “TV
MENU”.
The clock does not show the correct time.
•Has an electrical power outage lasting
more than one minute occurred?
The player does not operate.
•Did you close the disc tray?
•Did you place the disc correctly?
The disc should be placed with the labeled
side up.
•Dusty or defective disc
t Clean the disc with an optional
cleaning cloth. Wipe the disc from the
center out.
•Take out the disc and leave the disc
compartment open for about an hour to
get rid of moisture condensation.
The player does not play from the
beginning when playing a disc.
•Resume Playback may be activated.
t Press x (Stop) again or eject the disc.
•Depending on the DVDs, a title menu or a
DVD menu may automatically appear on
the monitor during playback.
t Select the desired menu (page 21).
•Depending on the Video CD, the PBC
menu display automatically appears on the
monitor during playback.
t Select the desired menu (page 22).
Playback stops automatically.
The disc may contain an auto pause signal.
While playing such a disc, this player stops
playback at the signal.
You cannot perform certain functions, such
as Stop or Search Playback.
With some discs, you cannot activate these
functions.