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For assistance, please call : 1-800-211-PANA(7262) or, contact us via the web at:http://www.panasonic.com/contactinfo
Limited Warranty
PANASONIC CONSUMER ELECTRONICS COMPANY,
DIVISION OF MATSUSHITA ELECTRIC
CORPORATION OF AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
PANASONIC SALES COMPANY,
DIVISION OF MATSUSHITA
ELECTRIC OF PUERTO RICO, INC.,
AVE. 65 de Infantería, Km. 9.5
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
Panasonic DVD/VCR Deck Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, Panasonic
Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”)
will, for the length of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b)
replace it with a new or a refurbished product. The decision to repair or replace will be made by the
warrantor.
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” warranty
period, there will be no charge for parts. You must mail-in your product during the warranty period.
If non-rechargeable batteries are included, they are not warranted. This Limited Warranty only applies to
products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended
only to the original purchaser and only covers product purchased as new. A purchase receipt or other
proof of original purchase date is required for Limited Warranty service.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company
Customer Servicenter
Suite B
4900 George McVay Drive
McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.
When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original
carton. Include a letter detailing the complaint and provide a day time phone number where you can be
reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE
REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF
PURCHASE, AMOUNT PAID AND PLACE OF PURCHSE. CUSTOMER WILL BE CHARGED FOR THE
REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT
COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages
which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures
which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage,
modification, or commercial use (such as hotel, office, restaurant, or other business), rental use of the product, or
service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to
acts of God.
Product or Part Name
DVD/VCR Deck
Rechargeable Batteries
(in exchange for defective item)
Labor
Ninety (90) Days
Not Applicable
Parts
One (1) Year
Ten (10) Days