Filter
Top Products
Tr oubleshooting
EN
23
No picture is displayed. 1.The power cord is disconnected.
2.The main power switch on the rear
panel is on the OFF position.
3.The selected input has no connection.
4.The TV set is in standby mode in RGB
mode.
1. Plug in the power cord.
2. Put the main power switch on the
ON position.
3. Connect the selected device to the
TV set.
4. Press any button on the TV set.
Poor picture or poor sound. 1. Electrical appliances, cars, motorcycles
or fluorescent lights may be nearby.
1. Move the TV set to another location
to reduce interference.
Color is abnormal. 1.The signal cable is not connected
properly.
1. Make sure that the signal cable is
attached firmly to the rear panel of
the TV set.
Picture is distorted. 1.The signal cable is not connected
properly.
2.The input signal is not supported by
the TV set.
1. Make sure that the signal cable is
attached firmly.
2. Check that the video signal source
is supported by the TV set.
Image doesn’t fill up the full size of
the screen.
1. If under RGB mode, the H-Size and
V-Size settings are incorrectly set.
1. Use the H-Size and V- Size options
in the PICTURE menu to adjust
the size of the picture.
Sound with no picture. 1.The signal cable is not connected
properly.
1. Make sure that both video and
sound inputs are correctly
connected.
Picture with no sound. 1.The signal cable is not connected
properly.
2.Volume is turned all the way down.
3.The sound is muted.
1. Make sure that both video and
sound inputs are correctly
connected.
2. Use the volume adjustment buttons
to adjust sound.
3. Switch MUTE off using the
button on the remote control.
The remote control buttons do not
work.
1.The remote control batteries are flat,
or incorrectly installed.
2.The selected mode (VCR, DVD, etc.)
does not correspond to the appliance
you want to use the remote control
with.
1. Change the batteries. Please note
that you must then reprogram the
remote control.
2. Select the relevant mode.
Some picture elements do not light
up.
1. Some pixels of the plasma display may
not turn on.
1.This TV set was manufactured using
an extremely high level of
technology; however, sometimes
some pixels may not display.This is
not a malfuction.
After-images can be seen on the
screen after the set has been
powered off.
1.A still picture was displayed for an
extended period of time (examples of
still pictures include logos, video
games, computer images, and images
displayed in 4:3 format).
1. Do not allow a still image to be
displayed for an extended period of
time as this can cause a permanent
after-image to remain on the screen.
Symptom Possible cause Remedy
The following table lists possible problems and methods for remedy. Please refer to this table prior to contacting a
service representative.
42pb120S4-en 2/07/04 11:32 Page 23