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Appendix: troubleshooting
Before requesting service (troubleshooting)
Symptom PageRemedy
There are no substitles?
Subtitle (or language) setting
cannot be changed?
You have forgotten your
password to change the
rating level?
The picture is not displayed in
the correct format on the TV
(4 x 3 or 16 x 9)
The screen Ratio cannot be
changed
No message on the screen?
The camera angle cannot be
changed with the angle “ ”
key?
The menu language is not the
one you want?
Audio (spoken) and / or
subtitle language is not the one
selected during the initial
player set-up?
27
27
40-41
5-17-18
19-50
28
35
28
5-18
5-18
5-18
26-27
Subtitle ( ), language ( ), camera angle ( ), etc.
Disc menu operation and contents may differ from disc to disc. Please
refer to the instructions accompanying the disc.
• Check that the subtitle is recorded on the disc.
• Subtitles disappear from the TV screen. See how to display subtitles.
• The disc being played has been recorded in only one language.
• Depending on the type of DVD, some segments limit language
selection.
• While in stop mode hold down STOP and PLAY keys of the player,
in that order and simultaneously, for more than 3 seconds. The
password lock will be released and all initial settings will return to
the default values. Please note, that in this case you should switch
the player OFF and then back ON again. You will see a choice of
menu language to be re-set. After pressing the corresponding
numeric key on the remote control, you will need to proceed with the
other initial settings, as you did when you first installed the player.
(set-up menu).
• According to your TV, make the correct “Screen format” setting in
the set-up menu.
• The screen Ratio may be fixed on your DVD disc.
• Do not use zoom function on your TV, as parts of the picture and
menu may be lost.
• The setting of “On-Screen messages” is set to “Off”. Set it to
“On” in the “DISPLAY OPTIONS” menu.
• This function does not work when a DVD has not been recorded
with a multi-camera angle system. Some DVDs use a multi-camera
angle system only in certain portions of the DVD.
• The menu language for your player has not been set during set-up.
• Your preferred menu language on a DVD disc (if available) has not
been set during set up.
• The menu is not available in your language on the DVD disc.
• If the audio or subtitle language is not available on the DVD disc,
the language selected during initial player set-up will not be heard or
seen. The disc’s priority language (default language) is selected
automatically. If you want another language, press audio “ ” key
and subtitle “ ” key to select it temporarily for this disc (or press
menu during playback, if the disc has its own language selection
menu).
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