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Troubleshooting
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Cloud Service TV
Cloud Service TV Freezes on the TV screen.
Power off or unplug the Television to reset the TV and turn the TV back
on. Then try the Cloud Service TV again
Pause or delay while navigating Cloud Service TV features and
apps.
Check the Internet connection to the Cloud Service TV for speed and
stability
Cloud Service TV wireless keyboard becomes unresponsive
Check wireless keyboard batteries
Ensure the power switch on the keyboard is turned ON
Light Indicator
The Power light on the front of the TV indicates the TV’s status, as
described below.
Power On/Standby light
Green:
❖
The TV is On and operating properly.
Red:
❖
The power is Off or in Standby.
If the problem persists after trying the solutions
In the U.S., visit Toshiba Customer Support Center on the web at
"support.toshiba.com" or call 800-631-3811.
From outside the United States, call (949) 583-3050.
In Canada, locate the nearest Toshiba authorized service depot. or
Visit www.toshiba.ca, click “Home Entertainment,” and then click
“Support.”
Light Indicator