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VIZIO VP50HDTV User Manual
Version 4/17/2007 65
www.VIZIOCE.com
5.4 Limited Product Warranty
Please read this warranty card carefully, it is a “ONE-YEAR LIMITED WARRANTY” on parts and labor and is only valid when
purchased from an Authorized Reseller, only on new and non-refurbished product, and available to customers in the Continental US,
Alaska, Hawaii and Puerto Rico. See below for the VIZIO Extended Service warranty.
VIZIO’s Responsibility
VIZIO Displays purchased in the United States are warranted to be free from defects in materials or workmanship for a period of one
(1) year from the date of their original retail purchase. If the unit fails to conform to this warranty, we will service the monitor using
new or refurbished parts.
Service Labor
During a period of one (1) year from the effective warranty date, VIZIO will provide, when needed, service labor to repair a
manufacturing defect at its designated Service Center. To obtain warranty service in the Untied States, you must first call our
Customer Support at (949) 668-0588. The determination of service will be made by VIZIO Customer Support. PLEASE DO NOT
RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.
Parts
New or remanufactured replacements for defective parts will be used for repairs by VIZIO at its designated Service Center for one
(1) year from the effective warranty date. Such replacement parts are warranted for the remaining portion of the original warranty
period.
Service
During the one (1) year warranty period, VIZIO will, at its option and sole discretion, repair or replace defective parts, including
replacement of the entire Panel. The Customer will be required to ship the unit to the Service Center indicated at the time
Customer Support is contacted to make the necessary repairs, you are responsible for all transportation charges to and from the
service facility. VIZIO is not responsible for the de-installation or re-installation of the unit.
Packaging and Shipping Instruction
When you send the product to an authorized VIZIO service facility you must use the original carton box and packing material or an
equivalent as designated by VIZIO
Not Covered
This warranty does not cover defects, malfunctions or failures resulting from shipping or transit accidents, abuse, misuse, operation
contrary to furnished instructions, operation on incorrect power supplies, operation with faulty associated equipment, modification,
alteration, improper servicing, tampering or normal wear and tear or TVs on which the serial number has been removed or defaced.
Image Sticking caused by operating at excessive brightness levels for extended periods or mishandling are not covered by this
warranty.
ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. OUR LIABILITY
FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING OUR
NEGLIGENCE, ALLEGED DAMAGE OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT,
SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. WE SHALL NOT BE RESPONSIBLE FOR LOSS OF
USE, COMMERCIAL LOSS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state. This is the only warranty
applicable; no one is authorized to extend or modify it or to grant any other warranty.
VIZIO retains the right to assess all warranty claims and to determine if damages are covered by the warranty. In case of a claim
that is not covered by the warranty, you will be contacted to determine whether VIZIO should repair the damage for a fee or whether
the product should be returned to you as received by the repair center.
Owner’s Responsibility
Effective Warranty Date
Warranty begins on the date of sale to the end user. To ensure warranty service, keep the dated bill or sale receipt as evidence of
the purchase date.
Warranty Service
For warranty service information, contact VIZIO Customer Support at (949) 668-0588, 7:30 am to 5:30 pm PST or visit
www.vizioce.com. Parts and service labor that are VIZIO’s responsibility (see above) will be provided without charge. Other service
is at the owner’s expense. You must provide the model, serial number and date of purchase. Before you ask for warranty service,
read your User Manual. You might avoid a service call.
Warranty conditions are subject to change, for latest Warranty Terms and Conditions and additional information regarding your
warranty, please see complete details online at www.VIZIOCE.com
.
5.4.1 VIZIO EXTENDED SERVICE WARRANTY
Protect your investment beyond the standard warranty and experience piece of mind with VIZIO’s Extended Service Warranty.
Depending on your model, plans are offered for 2-5 years. Visit www.vizioce.com or call 1-800-988-4196 to purchase a plan today.