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TROUBLESHOOTING
Symptom Check and Action
Does not play
No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side up.
Disc’s region code does not match to the player.
Disc’s rating level is higher than the player’s rating level setting.
Disc is not correct type for the player.
Disc is damaged or power on for one or two hours.
Moisture may be condensed inside the player. Remove the disc and leave
the unit power on for one or two hours.
No Picture
Check the system connection is proper and secure.
Check if the connection cables are damaged.
Clean the disc.
Picture
noise/distorted
The disc is dirty or damaged. Clean the disc or try another disc.
Picture not full
screen
Select the screen format from the player’s SETUP MENU.
See “SETUP MENU” of this manual.
Select the screen format from DVD disc menu.
Problem
message dis-
play
on screen
Following message will display when there is a problem with the loaded
disc”
1. “WRONG REGIONAL DISC
”: Disc’s region code is not match to the
player.
2. “WRONG PASSWORD
”: The player refuse to play a disc with rating
level higher than the player’s rating level setting.
3. “WRONG DISC
”: The player is equipped with automatic disc quality
detection software. When the player detects a problem disc or a dam-
aged disc, the player may keep playing the disc at lower quality or
stop playing, depending on the damage level of the disc.
Should your DVD player develop a problem, please check below before requesting service:
TV and DVD
button
Please note that you need to set the remote control to the right mode
when using this device.
In mode Analog-TV, SCART, PC-RGB, AV, S-Video, the remote control
must be set to mode TV.
In mode DVD, DVB-T, USB, Cardreader, the remote control must be set
to mode DVD