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DisklavierTV User’s Guide (For Disklavier E3 and DKC-850 Users)
Troubleshooting
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Error Messages
Number Message
Point to be Checked
2011 IDC/Diag error Controller Make sure that the Ethernet cable is securely connected
into your Disklavier.
2014 IDC/Diag error Controller Make sure that the DHCP setting on your Disklavier is
appropriate.
2015 IDC/Diag error Controller Make sure that you have entered the correct name and
port number for the proxy server.
2014 IDC/Diag error Controller Make sure that you have entered the correct address of
the gateway server.
2013, 2014 IDC/Diag error Controller Make sure that you have entered the correct address of
the DNS server.
2012, 2014 IDC/Diag error Controller Contact Yamaha customer service.
– NoSubscription Controller Confirm your subscription status on Yamaha MusicSoft.
2011 IDC/Diag error Switching Hub Make sure that the AC power cable is connected to the
switching hub.
2011 IDC/Diag error Switching Hub Make sure that the switching hub is turned on.
2011 IDC/Diag error Switching Hub Make sure that the switching hub and Disklavier are
connected with the Ethernet cable.
2014 IDC/Diag error Switching Hub Make sure that the switching hub and router are
connected with the Ethernet cable.
2010, 2014 IDC/Diag error Router Make sure that the router setting is appropriate.
2014 IDC/Diag error Router Make sure that the AC power cable is connected to the
router.
2014 IDC/Diag error Router Make sure that the router is turned on.
2014 IDC/Diag error Router Make sure that the router and switching hub are
connected with the Ethernet cable.
2014 IDC/Diag error Router Make sure that your Disklavier obtains the IP address
correctly from the DHCP server.
Press [SETUP] on the remote control. Select “Network”
in the setup menu, and then “Information”. You can
confirm the IP address of your Disklavier.
2010, 2014 IDC/Diag error Internet Contact your ISP and confirm the contract for speed.
E901 Network Error Internet Contact your ISP and confirm the contract for speed.