12-37
Error Codes
Troubleshooting
Error Code Description Action
#0752
The SMTP server name for e-mail or I-fax is not
correct.
– Start the Remote UI and make sure that the
SMTP Server in E-mail/I-Fax Settings under
Network Settings matches the SMTP server
address you checked in “Network Settings,” in
the e-Manual.
–
The domain name or e-mail address may not
be set.
– Start the Remote UI and make sure that
Domain Name in TCP/IP Settings under
Network Settings is set correctly.
–
Start the Remote UI and make sure that E-mail
Address in E-mail/I-Fax Settings under Network
Settings is set correctly.
–
The mail server is not functioning. – Ask the network administrator to check that
the mail server is operating properly.
–
The network is down. – Ask the network administrator to check that
the network is operating properly.
–
While an e-mail message were being sent in
color, some error occurred.
– Try sending several times. If the error persists,
ask the network administrator to check that the
network is operating properly.
–
#0753
A TCP/IP error occurred while sending documents
to a file server, or sending an e-mail message.
(Socket, Select error, etc.)
Check that the network cable is properly
connected between the machine and your
computer.
Check that the <SMB Settings> is set to <On>.
Check that the <Host Name> of the file server
destination is set correctly.
Check that the <Workgroup Name> is set
correctly.
Set <Use LM Announce> to <On>.
Check the settings in Windows Firewall.
If the machine still does not operate normally,
turn the main power OFF, and then back ON.
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#0755
You cannot send jobs because TCP/IP is not
functioning correctly.
– Check <TCP/IP Settings> in <Network
Settings> in <System Management Set> (from
the Additional Functions screen).
–
The IP address is not set.– Check <TCP/IP Settings> in <Network
Settings> in <System Management Set> (from
the Additional Functions screen).
–
When the machine was turned ON, an IP
address was not assigned to the machine by
the DHCP, RARP, or BOOTP server.
– After the machine is turned ON,
communication with a network will not start
until the time specified in <Startup Time
Settings> in <Network Settings> in <System
Management Set> (from the Additional
Functions screen) elapses. Wait a few
moments, and then try sending again.
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