348 Section 7A: Help
Although we can’t anticipate all the situations that might arise, this chapter provides helpful
information and answers to some of the most commonly asked questions. For additional
information and technical support, visit palm.com/treo800wsprint-support
.
Transferring Information From Another Device
For information on transferring your information from a previous Windows Mobile
®
device or
from a Palm OS
®
by ACCESS device to your new Palm
®
Treo™ 800W smart device, visit
palm.com/treo800wsprint-support
.
If you have questions about Windows Mobile, you can also go to the Microsoft Windows
Mobile Web site (www.windowsmobile.com
) and search for information on Palm devices.
Trouble Installing the Desktop Software on a Windows XP
Computer?
The desktop synchronization software lets you synchronize with Microsoft
®
Outlook
®
2003 or
later. You must have Outlook 2003 or later (sold separately) installed on your computer, and
you should install and open Outlook before you install or use Microsoft
®
ActiveSync
®
technology.
Important
To prevent your Treo from malfunctioning, do not use a backup utility to
transfer your information from another device to your new Treo. In addition,
do not use a backup utility to back up and restore your information if you
update the operating system on your Treo.
Tip
If you don’t have Outlook 2003 or later installed on your computer, insert the
CD into your computer’s CD drive, select Palm
®
Support Center, and then
select
Microsoft
®
Outlook
®
2007 (60-day trial) to download a trial version of
this software.
