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Can’t Connect at 56K Rates:
Note: Current FCC regulations limit your maximum connection rate to 53Kbits
per sec.
l The number you are calling may not support V.90 or K56flex protocols. Some
ISP’s (Internet Service Providers) have special numbers that you must call to
connect at 56K rates. Contact your service provider and ask if the number
you are calling supports V.90 or K56flex connections to their service.
l In Windows 95/98/NT, check the maximum speed setting in the Modem
Properties window. Go to Start-Settings-Control Panel and double-click
the Modems icon. Highlight your modem by clicking once on the icon next
to the modem and then click the Properties button. Select the General tab
and look at the setting in the Maximum speed box. Make sure this is set to
115200.
l You may have too many telephone devices connected to the phone line. To
help your modem achieve the best connection possible, remove all extra
devices connected to the telephone line when the modem is in use. This includes
extension phones, answering machines, and especially cordless phone
recharger bases.
“Open COM Port” Error Message in Windows 95/98/NT:
l You may have Dial-Up Networking connections configured for an old modem
on the same COM Port. Reconfigure these to point to the PCI Modem. See
the next section for instructions.
l If the Dial-Up Networking connections have all been reconfigured and the
error persists, some other program running in the background is accessing the
modem. Close any applications that are open on the Taskbar or that have
icons visible in the sys-tray, including fax software, dialers, and Internet
browsers. Any program that can address a COM Port or uses a modem can
cause this error.