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• For warranty and services purposes, keep your sales receipt for proof of
purchase. The serial number for the AV420 model can be found in the
battery compartment.
• If technical support (Telephone or E-mail) determines that your product
needs to be returned, please contact the place of purchase to have your
product repaired or replaced (depending on problem type). Customers
on the website under Support: Product Returns.
• There is an FAQ – Frequently Asked Questions section at the ARCHOS
Website www.archos.com, Support: FAQ that can help answer many of
your questions.
• If you need technical help, you may contact ARCHOS directly in your
own language via these phone numbers. For other countries, please
use e-mail technical support.
------------Telephone Support--------------------------------------------
DO NOT USE PHONE SUPPORT FOR MARKETING AND
SALES QUESTIONS. These numbers are to aid those
949-609-1400 (USA, Canada)
01 70 20 00 30 (France)
0207-949-0115 (UK)
069-6698-4714 (Germany)
09-1745-6224 (Spain)
02-4827-1143 (Italy)
020-50-40-510 (Netherlands)
E-mail Support-------------------------------------------------
tech-support.us@archos.com English (United States and Canada customers)
tech-support.eu@archos.com English or French (Europe and the rest of the planet)
tech-support.de@archos.com German (Germany)
the product name and question type in the Subject of the e-mail.
For example:
To: tech-support.us@archos.com
Subject: AV400 – Playing a Playlist
Technical Support