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show up in Windows XP for over one minute, and then it comes up as
local drive. Use DOS Utility ChkDsk as shown below.
•
Problem: What do I do if I try to disconnect via the green arrow but keep
getting “The device ‘Generic Volume’ cannot be stopped now. Try stopping
the device again later.”
Answer: Shut off any program that might be accessing data on the
AV400, including Windows
®
Explorer. If this does not work, shut down all
programs, wait 20 seconds, then try the green arrow one or two times
again. If this does not work, you should shut down the computer and
disconnect the USB cable once the computer is off.
20.2 Charging and Power issues
You do not need to fully discharge the batteries before recharging them.
Problem: You do not need to fully discharge the batteries before
recharging them.
Answer
backlight goes off after 30 seconds (for MP3 music) and the user does not
from a full charge, call our technical support hot-line.
20.3 AV400 locks up (freezes operation) or Stops
Problem: The AV400 locks-up. None of the buttons work.
Solution: If the lock buttons is set, none of the buttons respond. Hold
down the top function button for three seconds to turn off the lock buttons
function. A freeze up could also be caused by electrostatic phenomena.
That is, static electricity has temporarily knocked out the AV400. Hold
down on the STOP/OFF button for 15 seconds and the AV400 will shut
off. Restart it normally now.
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20.4 The Computer locks-up (freezes operation) or Stops
Problem: The computer locks-up.
Answer: Most likely because you did not use the green ‘safely remove
hardware’ icon in the system tray in order to remove the AV400 from your
computer.
20.5 File issues, corrupted data, formatting, and partitioning
Problem
never created or they have strange gibberish names.
Answer
corrupted. This could have been due to the AV400 shutting down (due
to low battery power) while reading or writing to your computer via the
Error Checking utility or the Check Disk utility explained at the end of this
hard disk such as or System volume info. These are normal
and will not harm the AV400.
Problem
between different computers. Will defragmenting the AV400 hard disk do
any harm to it?
Answer: Defragmenting the AV400 hard disk may be useful after having
the defragmenter on the AV400. Make sure no other program is running
while using the Windows
®
defragmenter utility. Make sure you power the
AV400 with the external power adapter during this procedure.
Problem
Answer
screen). The browser will show a ? icon indicating that it is not one of the