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Video issues What to do
Sound, but no picture • Make sure the TV is on.
• Make sure the TV is set to the correct Video Input to see the video from DVDs on the Bose
®
system.
• Make sure a DVD is in the disc tray.
• If the TV is connected to the media center using the HDMI cable:
– Switch from one Video Input to another and then back to the original input.
– Turn everything off, then:
A. Turn on the TV and set the TV Video Input for the Bose system video.
B. Turn on the 3•2•1
®
system and press DVD.
– Turn off both the TV and the 3•2•1 system and then:
A. Unplug the HDMI cable from both ends.
B. Disconnect the power cables from both your TV and the 3•2•1 Acoustimass
®
module.
C. Re-connect power to the television and to the Acoustimass module.
D. When the 3•2•1 startup message disappears from the display, re-connect the HDMI cable.
E. Turn on the TV first, then turn on the 3•2•1 system.
– Disconnect the HDMI cable that connects the TV to the 3•2•1 media center. Reconnect the two using
a Component cable, an S-Video cable, or the Composite cable provided with the system.
Incorrect picture
for the selected source
• Make sure the TV is set to the correct Video Input.
Picture is black and white,
flickers, gets dark, or rolls
• Check the video cable connections.
• If the media center is connected to the TV using a Component cable, make sure the colored cable plugs
(red, green, and blue) match the connector colors on the media center and on the TV.
• Check the Video Format setting (NTSC or PAL) and change it.
Refer to “Video options” on page 50.
Picture is not clear or is
unstable
• Use the Settings menu to lower the output resolution of the system. Your 3•2•1 system sets its DVD video
resolution to match the default that is communicated to it by the TV. You can experiment with other set-
tings to see which one provides the best picture.
HDTVs can accept different resolutions as input, and in some cases the highest number does not result in
the best picture.