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QSD2308L/QSD2316L DVR User’s Manual
66
Appendix A FAQs
Q1. The DVR does not start after connecting the power, what is
wrong?
a. The power adapter may have been damaged, or is not providing enough power.
Please change the adapter
b. The DVR may not be getting enough power from the outlet or surge protector it is
attached to.
c. There could be a problem with the system board on the DVR
Q2. The indicator lights of the DVR are on, but no output.
Why?
a. The power adapter may have been damaged, or is not providing enough power.
Please change the adapter
b. The video format of the DVR is different from that of the monitor.
c. Connection problem. Please check the cable and the ports of the monitor and
DVR.
Q3. Why are no images displayed on some or all of the
channels of the DVR?
a. Connection problem. Please check the cables and the ports of camera and DVR.
b. Camera problem. Please check the cameras by attaching them directly to TV or
working port on DVR.
c. The video format (NTSC/PAL) of the DVR is different from that of the cameras.
Please change DVR video format.
Q4. Cannot find HDD
a. The power adapter is not providing enough power, or the adapter is not getting
enough power from the outlet
b. Connection problem. Please check the power and data cables on the HDD.
c. The HDD is damaged. Try a new one.
Q5. I can not record, what could be the problem?
a. HDD is not formatted. Please format it manually first.
b. The record function is not enabled or setup correctly. Please refer to 3.3
Recording.
c. HDD is full and recycle function is not enabled. Please refer to 4.2.3 Record
Configuration.
d. The HDD is damaged. Try a new one.