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QSTD2400 Series DVR User’s Manual
69
Q-SEE PRODUCT WARRANTY
Thank you for choosing our products.
All of our product users have a conditional free warranty
repair service for hardware within 12 months starting from
the purchase date, and a free exchange service within one
month (valid for manufacturing defects). Permanent
upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction, abnormalities in operation or
damage caused by the following reasons are not within the
free service scope of our company. Please select payable
service.
(1) Equipment damage caused by improper operation
(2) Improper environment and conditions in/on which the
equipment operates, e.g., improper power, environment
temperature, humidity and lightening strike etc. that cause
equipment damage.
(3) Damage caused by acts of nature: earthquake and fire
etc.
(4) Equipment damage caused by the maintenance of
personnel not authorized by our company.
(5) Product sold over 12 months ago.
In order for us to provide various services to you please
complete the registration procedure after you purchase the
product. Cut off or copy User’s Information Card and fax or
mail it to us after the card is filled in. You can also register
the product by going to the www.q-see.com website and
clicking on the Register link.