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Problem Solving
50
f Other problems
f No sound can be heard or the sound is faint
f The remote control does not work
Do the indicators turn on and off when the power cable is
touched?
There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the power
cable. If this does not solve the problem, stop using the projector, disconnect the power cable from the
electrical outlet, and contact your local dealer or the nearest address provided in the World-Wide Warranty
Terms. s Inquiries
Is the operation lock set to "Full Lock"? Press and hold down the [Enter] button on the control panel for about seven seconds, a message is displayed
and the lock is released. s p.29
Check Remedy
Is the audio source connected correctly? Check that the cable is connected to the Audio port.
Is "External" output set? When using EMP-1715/1705, and "EasyMP Audio Out" is set in "External" from the configuration menu,
audio is not output from the projector's built-in speaker. Change the setting to "Internal". s"Settings"-
"EasyMP Audio Out" p.34
Is the volume adjusted to the minimum setting? Adjust the volume so that sound can be heard. sQuick Start Guide
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute. s p.16
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Check Remedy
Is the remote control light-emitting area pointing towards the
remote receiver on the projector when it is operated?
Point the remote control towards the remote receiver.
The operating angle for the remote control is about 30° horizontally, and about 15° vertically. sQuick Start
Guide
Is the remote control too far from the projector? The operating range for the remote control is about 6 m.
Is direct sunlight or strong light from fluorescent lamps
shining onto the remote receiver?
Set the projector up in a location where strong light does not shine onto the remote receiver.
Are the batteries dead or have the batteries been inserted
correctly?
Make sure the batteries are inserted correctly or replace the batteries with new ones if necessary. s p.55
Was a remote control button pressed for more than 30
seconds?
If any of the buttons on the remote control are pressed down for more than 30 seconds, the remote control
stops sending signals (remote control's sleep mode). This feature is to prevent the batteries running down if
the remote control buttons are held down accidentally such as when it is stored in a bag or if an object is
placed on top of it. When the button is released, normal remote control operation resumes.
Check Remedy
EMP-1715/1705 only