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INFORMATION
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Troubleshooting
If the information provided below does not help, please consult an authorised GRUNDIG dealer.
Please bear in mind that malfunctions can also be caused by external devices such as video recorders
or satellite receivers.
Problem Possible cause Remedy
Screen lit (snow), but no station
visible
Antenna cable Is the antenna cable connected?
No TV channel tuned Start a channel scan
Insufficient contrast in picture The picture settings are not correct Adjust the brightness, contrast or colour
setting
Problem at station Try another channel
Picture and/or sound distorted Interference from other devices Place the device in a different position
Ghosting, reflection Channel setting
Automatic or manual tuning/fine tuning
Antenna
Have antenna cable or system checked
No colour Colour intensity too low Turn up the colour
Adjust TV standard (if setting option is
available)
Select the correct colour standard
Problem at station Try a different channel
Picture but no sound Volume is set to a minimum Turn up or switch on the volume
Teletext impaired or absent Problem at station Try a different channel
Television channel (no teletext)
or antenna system
Try with a different TV channel,
carry out fine tuning
Station signal too weak Check antenna
The remote control does
not work
Obstacle between remote control and
device.
Point remote control at television
Battery problem
Check batteries and replace if
necessary
Operating mode undefined Switch off the television at the mains
switch for two minutes
Picture too dark in PC mode Incorrect setting for picture resolution
and picture frequency on the PC
Change settings on the PC
(e.g. 1280 x 768 resolution,
refresh rate 60 Hz)
DMS device cannot be found DMS device is not switched on or
not started
Make sure that the DMS device is on
and operating.
Network connection settings are not
made.
Check the network settings.