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Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom Cause Solution
No power. • The power cord is disconnected. • Plug the power cord into the wall outlet
securely.
No picture. • The TV is not set to receive recorder
signal output.
• Select the appropriate video input mode
on the TV so the picture from the
recorder appears on the TV screen.
• The video cable is not connected
securely.
• Connect the video cable securely.
• The connected TV power is turned off. • Turn on the TV.
No sound. • The equipment connected with the
audio cable is not set to receive recorder
signal output.
• Select the correct input mode on the
audio receiver so you can listen to the
sound from the recorder.
• The audio cables are not connected
securely.
• Connect the audio cable securely.
• The power of the equipment connected
with the audio cable is turned off.
• Turn on the equipment connected with
the audio cable.
• The audio connecting cord is damaged. • Replace it with new one.
The playback picture is
poor.
• The disc is dirty. • Clean the disc.
The recorder does not
start playback.
• No disc is inserted. • Insert a disc. (Check that the disc
indicator in the display window is lit.)
• An unplayable disc is inserted. • Insert a playable disc. (Check the disc
type, color system, and regional code.)
• The disc is placed upside down. • Place the disc with the playback side
down.
• The disc is not placed within the guide. • Place the disc on the disc tray correctly
inside the guide.
• The disc is dirty. • Clean the disc.
• The Rating level is set. • Cancel the Rating function or change the
rating level.
The picture from the
external input is distorted
• The video signal from the external
component is copy-protected.
• You cannot connect via this recorder.
Connect the component directly to your
TV.
Some channels are
skipped over when using
S / T.
• Those channels are not stored in the
recorder.
• Restore channels. See “Program Edit” on
page 18.
The picture or sound of
broadcasting channel is
weak or missing.
• Aerial or cables are loose. • Tighten connections or replace cable.
Camcorder image is not
shown.
• Camcorder is off. • Turn camcorder on and operate
properly.
Camcorder image via
A/V input or DV IN to
recorder is not shown on
TV screen.
• The recorder’s source is incorrect. • Use EXTERNAL INPUT to select input
channel (AV1, AV2, DV, etc.)
Cannot play a disc
recorded using this
recorder on another
player.
• The disc was recorded in Video mode. • Finalize the disc. (page 22)
• Some players will not play even a
finalized disc recorded in Video mode.
• No solution.
• The disc was recorded in VR mode. • The other player must be RW compatible
in order to play it.
• Discs recorded with copy-once material
cannot be played on other players.
• No solution.
01EN01DVDS253A(AU).book Page 62 Wednesday, June 7, 2006 3:39 PM