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10. Appendix
GB77
User’s Manual
5. Remote control does not operate.
• To control the product, the top end of the remote control should point directly towards the receiving
part of the product.
• Remove and reinsert the batteries in the remote control.
• Replace the batteries in the remote control for a new set.
6. Cannot make reservations.
• Check that no previous reservations are con icting with the new reservation.
• Check that the product is switched on at the time of the reservation.
7. No password information is given.
• The default password is always 0000.
8. Channel search does not work.
• Make sure that the antenna setting in the menu is correct.
• Use the appropriate antenna capable of receiving VHF or UHF channels for your area.
9. Cannot update new software.
• You can get an update. If the product does not show a message requesting update, that means no
software is available.
10. Cannot watch scrambled c
hannels.
• Check that you have the appropriate Smartcard or CI-Module. Reinsert the Smartcard or CI-Module
and make sure it initializes correctly.
• Check in the menu that the product is detecting the Smartcard or CI-Module.
• Check in the menu that you have a valid and working subscription to the channels you wish to view.
• Ensure that the Smartcard or CI-Module is not damaged.
11. Cannot watch pay channels.
• Check in the menu that you have a valid and working subscription to the channels you wish to view.
• Contact your network operator for more information.