Filter
Top Products
GB78
User’s Manual
10. Appendix
10.5 Error Message
Error message Possible causesWhat to do
No or bad signal
The satellite dish is not pointing at the
satellite.
Adjust dish alignment.
Signal is too weak. Connect a signal ampli er.
Satellite dish is too small. Change to a larger dish.
Problem with LNB. Change the LNB.
The aerial is not pointing properly.
Adjust aerial.
Check the cable from the aerial. If you
cannot resolve the problem, you may
need to have your aerial and installation
tested by a professional.
The channel is
scrambled or not
available.
The channel has a signal, but no audio
or video is provided.
The channel has not been deleted by
broadcasting company.
Con rm if the channel is currently on
air.
Remove the channel from the channel
list and check for new transponder
details.
The channel is for data broadcasting.
The channel cannot be viewed with the
appropriate model that supports data
channels.
Smartcard is not plugged in. Insert Smartcard.
Wrong Smartcard is in use.
Insert the appropriate Smartcard for the
channel(s) you wish to view.
Smartcard is not plugged in correctly.
Reinsert Smartcard; ensure that it is
inserted correctly.
Smartcard is damaged.
Contact your Smartcard retailer or
channel broadcaster for a Smartcard
replacement.
Audio not
available
The channel has a video signal, but no
audio is provided.
Press the audio button on your remote
control to con rm that the channel has
audio options.