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NS-24L240A13 Insignia 24" LCD TV
www.insigniaproducts.com
No color, dark picture, or
color is not correct.
• Try another channel. The station may be
experiencing problems.
• Adjust the color settings. See “Adjusting the TV
picture” on page 22.
• Make sure that the video cables are connected
correctly and securely to your TV.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page9
or “Connecting an antenna or cable TV (no box)”
on page 12.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 28.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Only snow (noise) appears
on the screen.
• Try another channel. The station may be
experiencing problems.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box
” on page 9
or “Connecting an antenna or cable TV (no box)”
on page 12.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 28.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
Picture quality is good on
some channels and poor on
others. Sound is good.
• The problem may be caused by a poor or weak
signal from the broadcaster or cable TV provider.
• If you connect to cable or satellite TV without a
set-top box and experience poor picture quality,
you may need to install a set-top box to improve
signal reception and picture quality. Contact
your cable or satellite TV provider about
upgrading to a set-top box.
Dotted lines or stripes
appear on the screen.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page9
or “Connecting an antenna or cable TV (no box)”
on page 12.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 28.
• If you are using an antenna and the signal
strength is low, adjust the antenna or use a
highly directional outdoor antenna or set-top
antenna with a built-in amplifier.
• Make sure that the video cables are connected
securely to your TV.
• The video cable(s) you are using may be bad. Try
a new set.
• Other devices (for example, a surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
Double images.
• Use a highly directional outdoor antenna, cable
TV, or satellite TV.
Problem Solution
The picture has a few bright
or dark spots.
• A few bright or dark spots on an LCD screen is
normal. It does not affect the operation of
your TV.
Good picture, but no sound.
• Increase the volume.
• Make sure that the sound is not muted.
• Make sure you do not have headphones
connected. When headphones are connected,
no sound comes from the TV speakers.
• Make sure that the correct audio mode is
selected.
• Make sure that the audio cables are connected
correctly and securely to your TV.
• Make sure that the antenna or cable TV is
connected correctly and securely. See
“Connecting a cable or satellite box” on page 9
or “Connecting an antenna or cable TV (no box)”
on page 12.
• If you are using an antenna, the digital channel
signal may be low. To check the digital channel
signal strength, see “Checking the digital signal
strength” on page 28.
• The audio cable(s) you are using may be bad. Try
a new set.
Poor picture.
• Make sure that the room is not too bright. Light
reflecting off the screen can make the picture
difficult to see.
• If an S-VHS camera or a camcorder is connected
while another connected device is turned on,
the picture may be poor. Turn off one or more
devices.
Good sound but poor color.
• Adjust the contrast, color, and brightness
settings. See “Adjusting the TV picture” on
page 22.
Audio noise.
• Other devices (for example, a surround sound
receiver, external speakers, fans, or hair dryers)
may be interfering with your TV. Try turning off
one device at a time to determine which device
is causing interference. After you have
determined which device is causing
interference, move it further from the TV to
eliminate the interference.
No output from one of the
speakers.
• Adjust the audio balance. See “Adjusting sound
settings” on page 24.
• Make sure that the audio cables are connected
correctly and securely to your TV.
After images appear.
• Do not display a still image, such as a logo,
game, or computer image, for an extended
period of time. This can cause a permanent
after-image to be burned into the screen. This
type of damage is not covered by your warranty.
Problem Solution