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Before requesting service, use this chart and see if you can repair the trouble yourself. Small problems are often easily corrected, and this
can save you from the trouble of sending your VCR off for repair.
Power
Playback
Recording
Timer Recording
Troubleshooting
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
The power will not come
on.
● The AC power cord is disconnected. ● Connect the AC power cord.
● The Child Lock function is activated. ● Press and hold POWER for more than 10 seconds
to release the Child Lock function. (
੬
pg. 21)
The clock works, but the
VCR’s power will not come
on.
● The VCR is in the timer recording standby mode
with “AUTO TIMER” set to “OFF” (
੬
pg. 20).
● Press TIMER (
#
) to disengage the timer.
● The Child Lock function is activated. ● Press and hold POWER for more than 10 seconds
to release the Child Lock function. (
੬
pg. 21)
The Remote will not
function.
● The batteries are discharged. ● Replace batteries.
● The VCR is in the timer recording standby mode. ● Press TIMER (
#
) to disengage the timer.
● Remote control A/B code is wrong. ● Reset A/B code. (
੬
pg. 22)
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
The tape is running but the
picture will not appear.
● If the RF connection (
੬
pg. 6) is used to view the
picture, the channel on the TV is set incorrectly.
● Select channel 3 or 4 on the TV.
● If the AV or S-video connection (
੬
pg. 6) is used
to view the picture, the TV receiver is set to the
wrong mode.
● Select the AV mode on the TV.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Recording will not start. ● There is no cassette loaded. ● Insert a cassette on which the record safety tab is
intact.
● The loaded cassette has had its record safety tab
removed.
● Remove the cassette and cover the hole with
adhesive tape, or load a cassette on which the
record safety tab is intact.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
Timer recording will not
work.
● The clock and/or the timer program have been set
incorrectly.
● Set the clock and/or timer program correctly.
● The timer is not engaged. ● Press TIMER (
#
) to engage the timer and make
sure that
#
appears on the display panel.
● The VCR has not been set up properly. ● Re-perform the set-up procedures. Make sure you
have compensated for guide channel and VCR or
cable box channel number mismatches. (
੬
pg. 14)
Timer programing will not
work.
● Timer recording is in progress. ● Timer programing cannot be performed when
timer recording is in progress. Wait until it finishes.
“
#
” and “
[
” on the
display panel will not stop
blinking.
● The timer is engaged but there is no cassette
loaded.
● Insert a cassette on which the record safety tab is
intact, or cover the hole with the adhesive tape.
● The loaded cassette has had its record safety tab
removed.
● Remove the cassette and cover the hole with
adhesive tape, or load a cassette on which the
record safety tab is intact.
“
#
” blinks for 10 seconds
and the timer mode is
disengaged.
● TIMER (
#
) has been pressed when there are no
programs in memory, or the timer recording
program has not been set correctly.
● Check the programed data and set again if
necessary, then press TIMER (
#
) again.
The power shuts off and
“
#
” and “
[
” will not
stop blinking.
● The tape reaches its end during timer recording. ● The program may not have been recorded in its
entirety. Next time be sure you have enough time
on the tape to record the entire broadcast.
Timer recording begins as
scheduled, but the channel
is always incorrect.
● Even though you do not use an external cable box
or DBS receiver, “CABLE BOX SET” is set to “ON”
or “DBS RECEIVER SET” is set to “ON”.
● Set “CABLE BOX SET” to “OFF” or “DBS RECEIVER
SET” is set to “OFF”. (
੬
pg. 9)
You moved, and now VCR
Plus+ system does not
work properly.
● The receivable stations in the new area are
received on different channels than those in the
previous area.
● Re-perform the procedure in “Changing VCR
Plus+
®
Setting” (
੬
pg. 14).
HR-S9911U-EN.fm Page 27 Tuesday, April 16, 2002 8:14 PM